At Girl and the Flower, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.girlandtheflower.net, place an order, or interact with our services.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Credit/debit card details (processed securely via third-party payment providers like Stripe or PayPal; we do not store your payment details).

• Order Information: Products purchased, delivery details, and transaction history.

• Website Usage Data: IP address, browser type, referring website, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders.

• Communicate with you regarding your purchase, delivery updates, or customer service inquiries.

• Improve our website, services, and customer experience.

• Send promotional emails or special offers (only if you have opted in).

• Comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal data. This includes:

• Using SSL encryption to secure online transactions.

• Storing personal data in protected systems with limited access.

• Ensuring payment information is processed securely through trusted third-party providers like Stripe and PayPal.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Payment processors (Stripe, PayPal) to securely process transactions.

• Delivery service providers to ensure your order is delivered correctly.

• Legal authorities, if required to comply with laws or prevent fraudulent activities.

5. Cookies & Tracking Technologies

Our website uses cookies and analytics tools (such as Google Analytics) to enhance your browsing experience. These technologies help us:

• Understand website traffic and customer behavior.

• Improve website functionality and services.

• Provide relevant marketing based on your browsing history.

You can disable cookies through your browser settings, but this may affect certain website functionalities.

6. Your Rights & Choices

• You can opt out of marketing emails by clicking the "unsubscribe" link in any email we send.

• You can request access, correction, or deletion of your personal data by contacting us at girlandtheflower.floral@gmail.com.

• If you are in California, you may have additional rights under the California Consumer Privacy Act (CCPA).

7. Third-Party Links

Our website may contain links to third-party sites (such as Instagram, TikTok, or external blogs). We are not responsible for their privacy policies, so we encourage you to review them separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: hello@girlandtheflower.net