Terms of Service.

1. Introduction

Welcome to Girl and the Flower! By accessing and using this website (www.girlandtheflower.net), you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Orders & Payment

  • All orders placed on our website are final and cannot be canceled after confirmation.

  • Payments must be made in full at the time of purchase. We accept major credit cards and other available payment methods as displayed at checkout.

  • Prices listed on our website are subject to change without notice.

3. Delivery Policy

  • We offer delivery services within Los Angeles. Delivery is free for addresses within 5 miles of downtown. For locations between 5-10 miles, a $10 delivery fee applies, and for 10-15 miles, the fee is $20. We do not currently deliver beyond 15 miles.

  • Delivery times are estimated and not guaranteed. Unforeseen circumstances, such as weather or traffic delays, may affect the delivery schedule.

  • If the recipient is unavailable at the time of delivery, we will attempt to leave the flowers in a safe place or with a designated recipient (such as a concierge).

4. Refunds & Replacements

  • Due to the perishable nature of flowers, we do not accept returns.

  • If you are unsatisfied with the quality of your bouquet, please contact us at hello@girlandtheflower.net within two days of receiving your order, along with clear photographic evidence.

  • Refunds, if approved, will be processed within seven working days.

5. Substitutions & Seasonal Availability

  • Flowers are subject to seasonal availability. If a particular flower type is unavailable, we reserve the right to substitute with a similar bloom of equal or greater value.

  • Color variations may occur due to natural differences in flowers.

6. Intellectual Property

  • All content on this website, including images, text, and branding, is the property of Girl and the Flower and may not be used, copied, or distributed without permission.

7. Limitation of Liability

  • We strive to ensure the accuracy of all information on our website; however, we do not guarantee that product descriptions, pricing, or other content are error-free.

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services or website.

8. Privacy & Data Protection

  • We value your privacy. Any personal information provided during checkout or inquiries will be handled in accordance with our Privacy Policy.

  • We do not sell, rent, or share your personal information with third parties without your consent.

9. Changes to These Terms

  • We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:
📧 hello@girlandtheflower.net